Terms & Conditions

Last updated: January 2026

1. Acceptance

By creating an account at Slottio Casino, you accept these terms in full. These terms apply to every game, deposit, withdrawal, bonus, and interaction on our platform. We update them periodically; material changes are emailed to your registered address at least 14 days before taking effect.

2. Eligibility

You must be 18 or older and a resident of a jurisdiction where online gambling is legal. You may hold only one account. Your identity must match your KYC documents. Providing false information voids your account and any winnings.

3. Account Security

You're responsible for keeping your login credentials safe. We recommend 2FA. Any activity on your account is treated as authorised by you unless you report a compromise to live chat within 48 hours. Password resets run through your verified email only.

4. Deposits & Withdrawals

Minimum deposit €10–€20 depending on method. Minimum withdrawal €20. Withdrawals process to the same method used for deposit where possible. First withdrawal requires KYC verification. We reserve the right to delay transactions flagged by our fraud engine pending verification.

5. Bonus Policy

Bonus terms are published on each bonus landing page and summarised on the promo dashboard. 30× wagering on bonus amount. Max bet €5 during wagering. Bonus abuse (chip-dumping, multi-accounting, structured betting) voids the bonus and any winnings derived from it. One welcome bonus per household, per payment method, per identity.

6. Responsible Gaming

We provide deposit limits, loss limits, session limits, reality checks, cool-off, and self-exclusion tools. Use them. If you or someone you know struggles with gambling, contact GamCare (0808 8020 133) or Problem Gambling Ireland.

7. Licensing

Slottio Casino operates under a Malta Gaming Authority primary licence with Curaçao eGaming secondary coverage. RNG audited by iTech Labs. Payment processing via PCI-DSS Level 1 infrastructure.

8. Dispute Resolution

First line: live chat. Second line: written complaint to support (4-hour response weekdays). Third line: escalation to the Malta Gaming Authority player protection team. We commit to good-faith resolution at every step.

9. Limitation of Liability

Slottio Casino is not liable for losses arising from technical failures beyond our control, third-party payment processor delays, or misuse of your account credentials. Our total liability is capped at your account balance at the time of the incident.

10. Governing Law

These terms are governed by Maltese law. Any disputes not resolved through the escalation path above are subject to the exclusive jurisdiction of the Maltese courts.